Terms & Conditions

• A 50% deposit is required to reserve your event date and rental items/services.
• Your event date is not officially reserved until the deposit has been received.
• The remaining 50% balance is due in full prior to delivery and setup. Disco Party Rentals reserves the right to withhold delivery, setup, or services until the balance has been paid in full.
• Once the deposit is received, the customer confirms that they have read, understood, and agreed to these Terms & Conditions.
• Prices, rental items, services, delivery arrangements, and other details are based on the customer’s approved order/invoice.

Because your event date and requested inventory are reserved specifically for you, cancellations are subject to the following schedule:

• All cancellations, date changes, quantity changes, and modifications to services must be communicated at least 72 hours before the scheduled delivery/setup time.
• Requests made less than 72 hours before the event may not be accommodated.
• Rescheduling is subject to availability and may be subject to additional charges.
• A rescheduled event must generally occur within 6 months of the original event date.
• Any non-recoverable costs already paid or committed to third-party vendors, subcontractors, venues, entertainers, or other service providers may remain the customer’s responsibility.
• Rescheduling does not guarantee that the same inventory, services, pricing, or vendors will be available on the new date.

• Delivery and setup times are scheduled in advance and are subject to availability.
• The customer must provide reasonable and unobstructed access to the event location at the scheduled delivery/setup time.
• The customer is responsible for providing accurate delivery information, including the event address, contact information, access instructions, stairs, elevators, parking restrictions, venue requirements, and any other information that may affect delivery or setup.
• Additional charges may apply for difficult access, excessive stairs, extended setup requirements, or other circumstances that materially increase delivery or setup time.
• Additional fees may apply for same-day pickup after 8:00 PM.
• Pickup times are determined by Disco Party Rentals based on the event schedule, location, and operational availability.

The customer assumes responsibility for all rented equipment, décor, accessories, and other rental items from the time of delivery/setup until pickup or return.

The customer is responsible for the safe and proper use, care, protection, and timely return of all rented items.

The customer may be charged for items that are lost, stolen, damaged, excessively soiled, or require cleaning, repair, or replacement due to misuse, negligence, failure to properly protect the items, or other damage occurring while the items are in the customer’s possession or control.

This includes, but is not limited to:

• Tables and chairs
• Linens and tablecloths
• Overlays and napkins
• Chair covers
• Backdrops
• Décor
• Party equipment
• Accessories
• Specialty rental items

Damage, cleaning, repair, or replacement charges will be based on the reasonable cost necessary to clean, repair, restore, or replace the affected item.

Outdoor events are subject to weather and environmental conditions.

Disco Party Rentals reserves the right to postpone, reschedule, modify, or cancel an outdoor setup when weather or other environmental conditions create an unsafe situation for customers, guests, employees, subcontractors, equipment, or property.

If Disco Party Rentals determines that an outdoor setup cannot safely proceed because of weather conditions, the event may be rescheduled subject to availability.

Deposits are not refundable due to weather-related cancellation or rescheduling. Any applicable future-event credit will be handled according to the cancellation/rescheduling terms above.

Disco Party Rentals is not responsible for damage to balloons, décor, linens, or other rental items caused by weather, excessive heat, rain, wind, humidity, or other environmental conditions when the customer chooses to proceed with an outdoor event despite weather-related risks.

Balloon décor is subject to environmental conditions.

Outdoor balloons may be affected by direct sunlight, heat, humidity, rain, wind, and other weather conditions. Balloon colors, appearance, size, and longevity may vary depending on environmental conditions.

Disco Party Rentals does not guarantee the condition or longevity of outdoor balloon décor when it is exposed to weather or environmental conditions outside of our control.

Specialty balloons, custom colors, florals, signage, and other decorative elements may be subject to additional charges.

Disco Party Rentals may utilize independent contractors, subcontractors, wholesale rental companies, balloon decorators, delivery companies, entertainers, or other third-party vendors to fulfill portions of a customer’s booking.

These vendors may provide equipment, delivery, setup, pickup, décor, entertainment, or other services on behalf of Disco Party Rentals.

The use of a third-party vendor does not change the customer’s payment, cancellation, or other obligations under these Terms & Conditions.

All rental equipment and décor are inspected and maintained before and after each rental.

Because rental items are used for multiple events, customers acknowledge that equipment and décor may have normal signs of prior use, including minor marks, wear, or imperfections that do not materially affect the item’s intended use or appearance.

To the fullest extent permitted by applicable law, Disco Party Rentals and its owners, employees, contractors, subcontractors, and affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from the rental or use of equipment, décor, products, or services.

The customer assumes responsibility for the safe and proper use of rented equipment and agrees to follow all applicable safety instructions and reasonable directions provided by Disco Party Rentals.

Nothing in these Terms & Conditions is intended to waive or limit any liability that cannot legally be waived or limited under applicable law.

By submitting the required deposit, the customer confirms that they have read, understood, and agreed to all Terms & Conditions stated herein.

The customer’s deposit constitutes acceptance of these Terms & Conditions and officially reserves the customer’s event date and requested rental items/services, subject to the policies stated above.